Information on Consumer Dispute Resolution Entities

In the event of a consumer dispute, you may have recourse to a Consumer Dispute Resolution Entity. Here you can find the list of consumption arbitration centers available in Portugal.

Consumer Dispute Resolution Entities *

In the event of a dispute the consumer may resort to an Alternative Resolution Entity for Consumer Disputes (RAL):

*The appointment of arbitration centers is made under the terms of Law 144/2005, of 8 September, not implying that André Opticas adheres to or will join arbitration, namely for the regulation of consumer conflicts.

You can get more information consulting the Consumer Portal through the website www.consumidor.pt.